Skip links

QUESTIONS

How can we help you?

To get your question answered as fast as possible, we’ve compiled our most popular Q&As below.  If you can’t find what you’re looking for hit ‘Contact Us’.

Contact Us

Frequently Asked Questions

If you live in the USA, you can shop our range exclusively on Amazon.  Whilst for our customers overseas, please check out our International Shipping guide.

Great question!  Although we only ship directly within the USA via Amazon, we do have a simple solution for our amazing fans overseas and we have written up a guide for International Shipping.

Sure can, we have a full gluten free explanation here. It is somewhat technical, but the idea is simple enough – i.e. to produce enzymes that can digest gluten/wheat, amongst other foods, we must use it during fermentation process. But as this is subsequently filtered out, the end product is itself gluten free.

If you bought through Amazon, simply login to your Amazon account, locate your order and then click ‘Request Refund’.  You can also view Amazon’s full guide to customer returns here.  Meanwhile, if you bought directly from us, please fill out the form here.

Don’t see an answer?

Pop your question into the contact form below and one of our team will get back to you shortly.